My Music

Wednesday, August 10, 2005

Customer service=Helping Hand

Today's Quote: Nothing makes you like other human beings so much as doing things for them.

I don't know if this quote is always true, but I do know that it is how I have always felt. As you probably know, I have had a desire to help others from a very early age. This is also reflected in my career ambition. So today when I took my first phone calls with my new job I was surprised by how nervous I was. All the normal questions were flying around my mind, and we had the usual problems of finding someone for me to sit with. After I took my first call though, I felt most of the nervousness melting away and I just felt at home. I have done customer service in one form or another since I started working right out of high school, and I didn't realize how much I had actually missed being able to help people (my last job was more recruiting than service) until I found myself actually doing it again. The time flew by and though I was a little slow sometimes due to still having to learn the systems as I went along, I was very proud of myself. Overall, I am also very lucky that all of the people that I talked to were so nice and patient with me. I am still very determined to get into a nursing program so I know that this job is not a career, but I think that it will present me with some very good lessons that I can begin to apply within other aspects of my life as well and that is all that I am really looking for right now anyway. The best thing I have learned at this time is to let things roll off your back like water off a duck. So if you hear me walking around screaming "Be the duck! I'm the duck!" now you know why :-)

Well lunch is about over and I need to get back to class. I leave you with a question to ponder "what is the best job you ever had and why?" I look forward to reading your responses.


still_figuring_out said...

the best job? those glorious 8 months i spent as my sweetie`s pa. lol. seriously, i don`t much enjoy working. i graduated in 2003 and had a job in the cs field for about 8 months and quit. then i sort of just hung out with my bf (he has his own company). i loved those months. and now i`m a manager, which is ok, i guess. but i will definitely stop working when i have kids.

Cjristina said...

Children's Librarian

Wildflower said...

At the risk of sounding a bit like a kiss a$$ I would have to say my current job. I have had jobs that were more fun, but the current is not only the first that utilized my english degree so I do not feel as if I wasted all that effort in college.. And it has really taught me so much. It has taught me a lot of medical and drug knowledge but more importantly it has taught me the value of teamwork. I love my est buddies! He he but tomorrow is going to be a rough day so I may have a bit of a different opinion then! But Shan I am glad you like your job that is so important!